Guides for Brides logo
Fairs & Events Planning Tools
Guides for Brides Customer Service Awards: Behind The Scenes

Guides for Brides Customer Service Awards: Behind The Scenes


Alison Hargreaves Guides for Brides Bio
Alison Hargreaves Updated:
8th of March 2023

Our Customer Service Awards 2019 were a resounding success this year - but we wouldn't have been able to create such a fabulous event without our Awards partners, suppliers and judges. Find out who made the night a success below, and check out the evening's winners here

The Suppliers

The Bodleian Libraries

For our Customer Service Awards this year, we went back to our roots with an Oxfordshire venue - namely, the incredible Bodleian Libraries in central Oxford. Our sit down meal took place in the modern Blackwell Hall in the Weston Library, a bright and airy space that's able to seat 250 guests for dinner or 450 for drinks. We then moved to the iconic Divinity School over the road for the Awards Ceremony itself. The Divinity School is the university’s oldest teaching and examination room, dating from the 1500s, and made a real impact on every guest as they entered. We heard from many of the attendees that the venue was fantastic this year, and we would like to thank The Bodleian Libraries for their help on the night. 

Guides for Brides Customer Service Award Blackwell Hall Nigel Chapman Photography

Image: Nigel Chapman Photography

Nigel Chapman Photography

With excellent knowledge and experience, Nigel Chapman mainly covers wedding photography in the United Kingdom but has travelled to photograph weddings as far afield as South Africa. He was our resident photographer for our Customer Service Awards and did a fabulous job of capturing all the best moments (and outfits!) of the night. You can see his handiwork from the evening in the images in this article! 

Nigel Chapman Photography Guides for Brides Customer Service Awards

Peter Edge - Laughter of Ceremonies

With over thirty years of public speaking experience, Peter has a remarkable reputation when it comes to events, which is why we chose him to help host our Awards Ceremony in the Divinity School. He kept everyone laughing throughout the night and did a great job with the responsibility of announcing the lucky winners! Peter Edge is available as a wedding master of ceremonies and speech consultant. 

Guides for Brides Customer Service Awards Peter Edge

Visually Sound

Visually Sound has over seventeen years of bespoke events service experience, and can transform an evening reception with bespoke lighting and their brilliant DJ service. Thank you Visually Sound for providing us with your services for the Customer Service Awards this year! The Divinity School looked all the more amazing for the lighting and the music went down a storm. 

Guides for Brides The Bodleian Libraries Nigel Chapman Photography

Image: Nigel Chapman Photography

The Blue Lion Band

The Blue Lion Band are live music experts that are able to start any party with their energy and their dancefloor fillers. It was wonderful to not only have them entertaining everyone with their set during the seated dinner, but they were also the winners of our Music category on the night! Congratulations and thank you to The Blue Lion Band. 

Guides for Brides Awards Ceremony The Blue Lion Band Nigel Chapman Photography

Image: Nigel Chapman Photography

Oxford Fine Dining

Oxford Fine Dining has been providing first class catering for wedding breakfasts in a variety of exquisite venues around Oxfordshire (including The Bodleian Libraries) for over ten years! Whether you are planning a traditional sit-down wedding breakfast or a laidback barbecue buffet, Oxford Fine dining are on hand to meet your every need. We would like to thank them for the delicious food and making it a night to remember.

https://www.instagram.com/p/BvkMmfVFUJJ/

Flowers by Kirsty

Oxfordshire wedding florists Flowers by Kirsty have created beautiful floral arrangements for hundreds and hundreds of couples since starting up business in 2013. They were a natural choice for our Awards Evening, and we'd like to thank the team for creating some stunning floral centrepieces for our tables at Blackwell Hall. 

Guides for Brides Customer Service Award Flowers by Kirsty

Chris Head Magic

Having had a passion for magic for many years, Chris Head became a serious performer of close up magic in 2013. Since then, Chris has attended and entertained guests at many weddings, as well as our Customer Service Awards! We hear that he was responsible for many dropped jaws throughout the night...

Freezeframe Photobooths

Freezeframe Photobooths provide everything you might need for your wedding day to capture your memories in a unique way, including photobooths, mirror booths and selfie pods. At the Customer Service Awards this year they entertained everyone with their photobooth in the Divinity School, which definitely made for some memorable photos!

The judges

Judy Mansfield of Cherish Ceremonies

Judy Mansfield is an international award-winning wedding celebrant based in Warwickshire, who helps to design unique and personalised wedding ceremonies for couples in the UK and beyond. This year Judy presented the award for Photographers to Sam and Steve Photography. 

Judy Mansfield Guides for Brides Customer Service Awards Nigel Chapman Photography

Image: Nigel Chapman Photography

Anthony Stears of The Telephone Assassin 

Anthony Stears is a specialist in telephone engagement, and helps businesses with improving their customer service over the phone - so who better to present at the Customer Service Awards? This year Anthony presented the award for Bridalwear to Butterfly Bridal Boutique. 

Anthony Stears Guides for Brides Customer Service Awards Nigel Chapman Photography

Image: Nigel Chapman Photography

Kate del Nevo and Hannah Vinten of The Bodleian Libraries

Kate and Hannah head up the events team at The Bodleian Libraries, our esteemed venue for this year's Customer Service Awards. They presented the award for Barn Wedding Venue to The Tythe Barn.

Kate del Novo Guides for Brides Customer Service Awards Nigel Chapman Photography

Image: Nigel Chapman Photography

Thank you to all our wonderful judges, suppliers, finalists and winners - we can't wait for next year!

Alison Hargreaves Guides for Brides Bio

About the author


Alison Hargreaves

Alison has been advising brides, grooms and bridesmaids for more than 25 years. She has an unrivalled knowledge of the British wedding industry and frequently appears on podcasts and expert panels. She regularly attends international wedding conferences to keep the UK at the forefront of wedding planning trends.

Read More

Search for venues & suppliers near you


  • All Locations
  • Overseas