I have had an absolutely fantastic experience at Trousseux. All staff are adorable, welcoming and so helpful. I really appreciated their honesty in styles that suited my shape and valued that they did not place pressure on me to spend more money. This meant I was in complete control of my experience. I have been to Trousseux a few times, once to try and choose my dress, once to try accessories and another time to collect my dress. Each time, I had such a lovely time, laughing and chatting, as Vicky and her ladies truly value each customer as an individual, which makes the bride feel very special. The Trousseux studio is beautiful, with a huge range of dresses, all divided into style shapes and prices, so you can stick to your plans/budget and the girls will guide you if you're tempted. My dress arrived, is perfect, steamed and even more beautiful than my trial. It does need taking in, which was expected and already booked in with the recommended seamstress. Vicky has very kindly offered to keep my dress and accessories until my seamstress appointment, as I had not realised my friend could not store it. This was purely to help me out, so thank you Vicky for coming to the rescue. Thank you Vicky and girls for absolutely everything you have done for me x
I honestly cannot thank you enough. You made my whole process so easy, fun and you were all an absolute pleasure to deal with. I have already recommended friends to go to you and shall continue to do so.
Thank you so much for such a wonderful experience. I thought I had found the perfect dress elsewhere but I found the prefect and the perfect people to buy my dress from at Trousseaux!! I absolutely love my dress and it has made me so excited for my wedding. Best customer service ever. Keep doing what you are doing! Thanks so much!
Friendly and welcoming, I was nervous and was straight away put at ease, I was under no pressure to buy from either. They have gorgeous dresses and helped me find my perfect dress to suit me, I was made to feel like a princess. I was given an amazing experience and couldn't thank them enough.
Absolutely rave about Vicky and her team at Trousseaux. Helped my best friend find her wedding dress and the service was second to none. The selection of gowns is amazing and the customer service made the whole experience thoroughly enjoyable. 5 stars without hesitation
I was so anxious about this entire experience and from the moment I walked in to the moment I left, I couldn’t have felt more at ease. I had an amazing time shopping for my dress and had so much help with what would suit me. I didn’t feel rushed and couldn’t have asked for anymore! Thank you so much :) I’ve heard some real horror stories about dress shopping and so glad I came to Trousseaux :)
These ladies were just amazing!. 5 weeks before my wedding i decided my dress that i purchased at another bridal shop wasn't the one. When I went to see the ladies at Trousseaux they immediately made me feel comfortable, they suggested different style dresses to complement my shape and after trying on a few I found the most perfect dress, I loved it. On my wedding day I felt great.
I cannot thank the ladies enough, nothing was too much trouble . I recommended the team to a friend who is getting married in summer 2019 and she had a similar experience and found her dress. I hope the team win!