We recently had our wedding at The Pinewood Hotel (20.6.15) and it was a fantastic day!
From the first meeting with their wedding coordinator all the way through to the big day has been a pleasure, the staff are friendly, efficient and bend over backwards to help. Jennie Hopcroft (the wedding coordinator) was brilliant, from taking note of everything we wanted to included and do to making suggestion when we hadn't a clue what to do. I know of no other coordinator that would spend 45 minutes on the phone calming down a very stressed bride, but Jennie always had time.
The rooms were clean, tidy and pleasure to stay in. The food is excellent and extremely tasty. On the day everyone was catered for including the very fussy eaters without issue. The Chef did a great job and everyone at the wedding raved about how great the food was.
I could not fault this hotel or staff in any way shape or form. The staff are so helpful that when went to the bar in the evening and the floor had a wet patch (drips from drink) the bar staff was straight round on his hands and knees wiping it as to not get my dress dirty. We will be back to say hello to Jennie and the staff and have a Sunday lunch or two!
2015-11-22
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Thank you so much for your kind words and are glad you enjoyed your special day with us. And yes we will definitely see you back again for Sunday Lunch. :) x
The Pinewood Hotel's response
22-11-2015
Got married in October 2015, venue was perfect the grounds are beautiful. The whole day ran smoothly thanks to Jennie & the rest of the staff, who all went above & beyond to ensure we had the best day.
The food was amazing & all our guests commented how lovely it was. The DJ was great and had every song you could possibly want! Lovely bedrooms & breakfast the next day too!
2015-11-20
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Thank you so much Kirsty, we are so glad you enjoyed your Special day with us I will pass this on to all the staff and Dave to see your wonderful feedback x
The Pinewood Hotel's response
21-11-2015
I recently got married there and everything was as I imagined. The room was perfectly set up. Food was amazing and she really cares about her brides. Could not have asked for a better venue.
2015-11-20
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Thank you so much Sam, this really means a lot to us all at the Pinewood and we are so glad that you enjoyed your Special day with us. x
The Pinewood Hotel's response
21-11-2015
This feed back is very overdue. The Pinewood Hotel is an amazing and stunningly beautiful hotel that is only surpassed by the sheer excellence and exceptional dedication of the staff, especially Jennie Hopcroft and John the maitre d. Jennie's vision and guidence helped us to create a beautiful and memorable day that will last a life time, I really cannot recommend The Pinewood Hotel strongly enough. Thank you for making our day so personal and special x
2010-04-01
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Thank you very much Alex & Alina, that's so lovely to hear!! x
The Pinewood Hotel's response
05-01-2015
We had our wedding at the Pinewood in July and I am so glad that we chose it as our venue! So many of our friends and family have commented on what a wonderful day it was and how fab the venue was. Jennie was and is a fantastic wedding coordinator nothing was too big or small and she kept in constant contact, even though we booked two years in advance! She supported our ideas and vision for the day and even decorated the outdoors with the box loads of decorations I had bought! My husband and me had a day we will never forget and we cannot thank the team at the pinewood enough for that! Everyone about the day was perfect from the set up, to the good, fantastic dj and Jennie organising our surprise fireworks for the evening. We have even had friends who are now considering the hotel as the venue for their special day!
2014-07-26
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Thank you very much Sarah, it was our pleasure x
The Pinewood Hotel's response
28-11-2014
We were absolutely delighted with the support and service we had from the Pinewood for our wedding - Jennie encouraged and enabled us to pull off a couple of little 'stunts' we had planned to make our wedding really unique. Jennie arranged practice times for us, liaised with the DJ, rearranged bedrooms and was fantastically helpful in making sure our 'stunts' all came together on the day. In the run up to the wedding and on the day itself, Jennie was really easy to reach and communicate with, and made loads of helpful suggestions. She was so helpful on the day too with the fallout of dress emergencies, a photo contingency room if it rained and a dancing shoes risk management strategy!. Jennie made sure the day went smoothly and to time. I loved all the little personal touches she left for me in my rooms. Several guests have commented on how nice and how helpful the waiting and bar staff were too. Cannot speak highly enough of the service received. Beyond delighted!!
2014-11-24
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I know who this is, thank you Paula, it was my pleasure. x
The Pinewood Hotel's response
24-11-2014
Amazing venue! The food is gorgeous as well as the hotel and grounds. What makes the venue, is the staff. They cannot do enough for you. Jennie the wedding co-ordinator and the manager ensured that our whole day ran smoothly and everything was perfect! Thank you Pinewood for an amazing day!
2014-11-23
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Thank you very much for your kind words. :)
The Pinewood Hotel's response
24-11-2014
The Pinewood Hotel is a beautiful place for a wedding. The Staff are amazing and made pulled out all the stops for our wedding day. A special mention to Jennie Hopcroft, our wedding coordinator, who made it all possible. We will never forget our wonderful day.
2014-11-21
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Thank you very much! xxx
The Pinewood Hotel's response
21-11-2014
Pinewood Hotel staff exceed customer service in every aspect. They are all very welcoming and happy to help with any request. They make you feel comfortable and you always want to return again.
Wendy Blackmun
2014-11-13
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Thank you very much Wendy and we will always welcome you back x
The Pinewood Hotel's response
28-11-2014
We had our wedding at Pinewood, Jennie and the team were fantastic, nothing was to much trouble, we go back oftern for dinner or for there tribute nights they put on! Such great atmosphere at Pinewoood, would always recommend the hotel :) Lorna and Jon Singleton
2014-11-13
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Thank you very much Lorna & Jon :) x
The Pinewood Hotel's response
28-11-2014
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