From the moment we first visited the Bear, we knew it was where we wanted to get married, the hotel very much feels like one of the family. It’s cosy and easy going, while still maintaining a high level of quality. All of the staff provide a high level of customer service, with a very friendly and approachable manner. The wedding planner, Sharlene, was always ready and happy to answer all of our questions, no matter how trivial or unusual, and was enthusiastic about making our day special.
The day before the wedding when we arrived with all of the wedding accoutrements and checked in, the Hotel manager, wedding planner and a number of other staff dived straight in to help us unload cars and transport all the items inside. The manager then took half an hour with us making sure that all our plans and special requirements were acknowledged and understood, ready for the wedding day. He left us feeling very confident that our wedding was in safe hands, and we could start enjoying the celebrations with our family and friends.
The day itself was fabulous, we didn’t have anything to worry or think about, other than saying our ‘I do’s’ and enjoying the day. Everything was as it should be, when it should have been! All of the staff maintained a perfect level of presence – they were available to check that everything was going ok and we were happy, but never seemed to be in the way.
The food and drink throughout the day was amazing, something that all guests commented on. Special dietary requirements were welcomed and catered for, even creating a special dessert. The wedding breakfast courses were served seamlessly – all 60 guests were eating within a few minutes of the first plates leaving the kitchen.
Overall we couldn’t recommend the Bear Hotel highly enough for a wedding venue or any other special occasion. It is somewhere we look forward to visiting regularly in years to come, and it will always hold a special place in our hearts.