I came to South Lodge Hotel on the 17th July for my granddaughters wedding and I wanted to write to you to say a huge THANK YOU for such a wonderful day. The hotel and all the staff were absolutely brilliant, in particular Dan the toastmaster and Lindsey the wedding co-ordinator.
I couldn't find fault with anything, everything was excellent, the staff were so polite, professional and friendly and our hotel room was fabulous. Thank you for making sure their day was so special, we all said it was the best wedding we had been to in many years. Please pass on our thanks on to all the staff. Thank you!
Firstly South Lodge has been the most amazing and dream venue for our Wedding. It was the first and only venue we visited and knew our wedding had to be held at South Lodge.
Lindsey has been absolutely fantastic and couldn't have wished for a better person to guide and lead us through the process of getting Married. Lindsey's knowledge and experience were immensely helpful and beneficial to our planning and we took her advice on everything. Even throughout all the challenges that the past year and a half have presented due to the pandemic she kept us informed, positive and reassured. We knew that we were in safe hands and when it was allowed to happen it would be a perfect day.
On the day, Liz and Emily, as well the entire staff team working on our Wedding Day, were just incredible. Always available when you needed them to assist or keep us on track. They made everything so easy and there was never cause to worry because everything miraculously happened. The tables and layout of the room was gorgeous and more than we'd hoped for. Jorge did a fantastic job of keeping the wine flowing - even without us noticing! We'd like to thank Chef and kitchen staff for the delicious food that all our guests enjoyed.
Callum for his immense mixology skills and his great interaction and humour. It is very dangerous to drink cocktails that do not taste remotely alcoholic! Go down far too easily!!
Lucas for his brilliant customer service - nothing is too much. He made meal times fun with great charm. One of our guests very much took to him!
We have to say that all of the staff at South Lodge are wonderful. Any time we visited the staff have been welcoming and present themselves in a very professional and friendly manner that makes every visit a joy.
All of our guests commented on how brilliant the staff were. We look forward to returning to South Lodge for many years to come, hopefully celebrating our one year anniversary.
Thank you so much for making our Wedding Day so, so special and even better than we ever imagined.
Lindsey, Cat and all the team at South Lodge will go out of their way to ensure that you both have the most amazing day. After a long year of cancellations and restrictions, we couldn’t have been more fortunate to have an amazingly devoted team behind us on our special day. Lindsey was such a reassuring planner from start to finish, making sure that we were guided and looked after throughout the planning of our Wedding. Although not there on the day, we were more than confident that Lindsey had put everything in place to ensure the day was unforgettable. Cat was our wedding coordinator on the big day and we were so lucky. She ensured that we were stress and worry free, safe in the knowledge that Cat and her team had it all under control.
We could not recommend South Lodge and all their staff enough for your wedding. The food, drink, service, AMAZING rooms, relaxing spa and all round, loving hospitality made it truly, the most perfect day!
We absolutely loved the wedding and had the most amazing time. The venue, the food, drinks and weather were absolutely perfect. The staff that were with us on the day were beyond exceptional service Cat and the two girls serving us all evening were outstanding. I can’t thank you all enough for helping make the wedding happen it was beyond my expectations and over far too quickly.
We will definitely be back for our first anniversary
We had such an amazing day and want to thank you and the team for helping make that possible. In particular Cat and her team who were so great all day. So many of our guests said what a great job they thought Cat did!
We both (and all the guests!) would like to thank you, Cat and everybody else for all the effort that was put into making our day so special. The team did a great job with the table decorations and me & Emma are incredibly grateful to them for this. All our guests were looked after which meant me & Emma could enjoy the day.
I thought I would check in with you to thank you and your team for arranging our wedding day so perfectly. We were both so pleased with the service we received from both yourself and the team that looked after us on the day. Everything ran like clockwork and we couldnt have asked for anything more. Once again thank you for making our day so amazing. We will never forget it.
We had the most incredible day. It was absolutely perfect and it couldn’t have gone any better! We are extremely happy that we chose South Lodge as our venue.
Our guests were blown away by the venue and the facilities. The staff were fantastic! Cat and Mandy worked tirelessly in the background and all our guests commented on the service provided and how effortlessly they made the evening flow. They couldn’t do enough for us. The food was outstanding and loved by all! The room was set up beautifully. South Lodge staff made everyone feel like VIPs the entire stay and we wouldn’t have gotten this anywhere else. The time and effort you put into making our wedding so personal was hugely appreciated. Everything ran like clockwork and we were guided through the day so we could get the most time with our guests. Everyone was sad to be leaving the venue on Friday as we all had the time of our lives. We just can’t thank you enough.
Just try and keep us away from the hotel for our first anniversary! You will most definitely be seeing us!
Lindsey and Lizzie - thank you so much for guiding us through the process from start to finish. COVID-19 has certainly made things a bit more challenging but you did all you could to get us to our dream wedding day. You are both superstars!!
Thank you for an extraordinary, exceptional wedding. No words can express the professionalism, the warmth and kindness of all the staff. The impeccable attention to detail from all of you, We hadn’t need for any worry or concern, our every move was catered for.
My family from Norwich we’re mesmerised by their rooms and could not believe for such a stunning venue, how friendly and warming all staff were. Often in first class venues, it can feel a little pretentious, but not South Lodge.
The food was outstanding, Disraeli was beautiful and as a bride, I was so well cared for.
It went by in a flash and we would love to relive it all again. Dorrington photography and Lissy Florists, both recommendations from your wedding fayre were outstanding also. We could not have asked for a better day, despite Covid.
Please pass this on to all staff with a special mention for Amanda who I think took a shine to my Dad!