I thought I would check in with you to thank you and your team for arranging our wedding day so perfectly. We were both so pleased with the service we received from both yourself and the team that looked after us on the day. Everything ran like clockwork and we couldnt have asked for anything more. Once again thank you for making our day so amazing. We will never forget it.
We had the most incredible day. It was absolutely perfect and it couldn’t have gone any better! We are extremely happy that we chose South Lodge as our venue.
Our guests were blown away by the venue and the facilities. The staff were fantastic! Cat and Mandy worked tirelessly in the background and all our guests commented on the service provided and how effortlessly they made the evening flow. They couldn’t do enough for us. The food was outstanding and loved by all! The room was set up beautifully. South Lodge staff made everyone feel like VIPs the entire stay and we wouldn’t have gotten this anywhere else. The time and effort you put into making our wedding so personal was hugely appreciated. Everything ran like clockwork and we were guided through the day so we could get the most time with our guests. Everyone was sad to be leaving the venue on Friday as we all had the time of our lives. We just can’t thank you enough.
Just try and keep us away from the hotel for our first anniversary! You will most definitely be seeing us!
Lindsey and Lizzie - thank you so much for guiding us through the process from start to finish. COVID-19 has certainly made things a bit more challenging but you did all you could to get us to our dream wedding day. You are both superstars!!
Thank you for an extraordinary, exceptional wedding. No words can express the professionalism, the warmth and kindness of all the staff. The impeccable attention to detail from all of you, We hadn’t need for any worry or concern, our every move was catered for.
My family from Norwich we’re mesmerised by their rooms and could not believe for such a stunning venue, how friendly and warming all staff were. Often in first class venues, it can feel a little pretentious, but not South Lodge.
The food was outstanding, Disraeli was beautiful and as a bride, I was so well cared for.
It went by in a flash and we would love to relive it all again. Dorrington photography and Lissy Florists, both recommendations from your wedding fayre were outstanding also. We could not have asked for a better day, despite Covid.
Please pass this on to all staff with a special mention for Amanda who I think took a shine to my Dad!
Between when we had our first tour of the venue (on my birthday, which they presented a little birthday chocolate when they found out!), and the wedding itself, a year and a half later, we exchanged many emails with our wedding co-ordinator, Lindsey. She was always helpful and made sure that all the details were right for us and we had all the information that we needed to make the day go smoothly.
For the wedding itself, everything went very smoothly, thanks to Cat and the staff on the day, as well as our toastmaster Dan. All of the staff were very friendly and attentive to us and the guests. Even hotel staff who were not involved in the wedding made us feel special throughout the few days we were there, knowing who we were when going to reception for example. As we had various things to have setup, such as the cakes, confetti, favours and some decorations, we prepared a list of what should be done and go where, and everything was followed so that we didn’t have to do anything when we arrived. They even caught a mistake we made and put pens out for our table ice breakers for us, which we had forgotten about! Although a small thing, it shows that they are willing to go the extra mile to help.
The food was excellent, we had many compliments, and the chefs had gone above and beyond to cater for special dietary requirements – the options for vegetarians and vegans were also much more exciting and creative than some other places would have been! The rooms for people staying the night were also very good, and unique – everyone wanted to look at other people’s rooms to see what they had!
We had the most wonderful weekend celebrating our marriage. Great fun was had by all. I am so glad you were able to join us for the ceremony.
It has been an absolute pleasure working with you this year. We feel very lucky to have received your professional help and great experience in helping our day to be perfect. Both Cat Liz and the whole team were amazing so please thank them on our behalf. All of our guests also had a truly wonderful time and all said they couldn’t fault the amazing service from the moment they arrived and those who stayed at the Hotel were extremely impressed.
We’ve just had a wedding at South Lodge Hotel and it was the most amazing day in the most fantastic venue. Everything went perfectly and we thoroughly enjoyed it. This was in part due to the fantastic staff that work at South Lodge. Their customer service skills are excellent and they ensure everyone is looked after at all times. A special mention has to go to Lindsey and Cat who arranged and organised our wedding to perfection. Lindsey kept us informed with every step of the proceedings from the first meeting until the wedding day and then Cat took over with the organisation on the day and made sure it went seamlessly. Both Lindsey and Cat are a pleasure to work with when planning a wedding and nothing was too much trouble for them. They made sure we had one of the best days of our lives.
Many thanks Lindsey for everything you have done for us. We a have a large table booked for NYE and are really looking forward to returning to South Lodge.
A huge thank you to you, Cat and all of the team at South Lodge for making our day so special. From the point of contact we had total faith in you and did you deliver.
A few stand out of thanks are deserved for yourself and the brilliant coordination and attention to detail. For Cat and everything on the day she did to ease the strain (and what a shift she did), thank you! But also to everyone at South Lodge. Everyone was brilliant, considerate, helpful and nothing was too much. So to all of the team, would you please pass on our thanks for making the day so special.
Finally, we cannot say here enough how amazing our day was and the memory created will be with us for a long, long time. A huge thanks to you and all of the team.
We want to say a very big thank you to you and all your staff at the hotel and spa for making our wedding such a very special occasion. The service was faultless, the staff charming and helpful, the food superb. We can not thank you all enough for making it such a special time. All our guests, particularly those that had stayed, all commented on the excellent quality all round.
Our stay at the hotel was so comfortable. What was also wonderful was the setting of the breakfast room the next day. Lovely!!
Just as a further note, we were so impressed with your masters of ceremony Mark. We could not have done without him. Also please thank Cat who was with us at the end of the evening and breakfast the next day. All your staff were just marvelous. All our guests have us great feedback about the high quality service!
We had our wedding at South Lodge on 20th July. It was magical, amazing, special; I could go on and on, there just aren’t enough words to describe our day.
From the moment we booked our wedding we knew we were in safe hands. The communication, reminders and tips during the build up were great. Lindsey didn’t mind answering any question, however silly they sounded.
We were looked after from the minute we entered the hotel on the Friday till the Sunday. We were very lucky as there wasn’t an event on the night before the wedding, so we were able to set up. We were there until late, however there were staff there to support our very need, they helped us to create the image we wanted.
As a family we decided to stay in the Bothy Cottage, as we wanted time together. This meant we were able to have a relaxed morning. It also saved us from getting ready in someone’s bedroom, as there was ample space downstairs. I would highly recommend booking this if you are staying the night before the wedding.
On our wedding day the staff went above and beyond. They were attentive and nothing was too much. They ensured the day ran smoothly and stress free. We didn’t have to worry about anything! My one concern was that something would go wrong, however this was not the case. The team knew what was happening and when. Cat was amazing, she was there in the morning to help and stayed till the very end. If you get the chance to book Toastmaster Dan, then do it. He was an invaluable part of our day and helped it run smoothly.
The food was on another level. We decided to go for the lamb, something different. It tasted so good and there were lots of comments during the day. The evening buffet was delicious and there’s was plenty of food.
The morning after the wedding the staff were there to help pack everything into cars. We forgot a few bits, however South Lodge put these to one side until someone was ready to collect them.
We just can’t thank South Lodge enough for all the help and support they gave us. They helped us to make our day everything we ever wanted.
We just need a different excuse to hold another event at South Lodge.
Absolutely perfect venue to host a wedding! Staff were truly amazing, helpful, friendly and attentive, the atmosphere was old and traditional with a modern twist so it is fresh and up to date rather than dated. Food was perfect, exceptional quality and taste, very accommodating to needs of all guests! I really couldn’t recommend it enough. Thank you so much for making our day so special 💕