Feedback from ourselves has been repeated by our guests back to us. In that, it was simply the best day!
Everything from the wedding breakfast food (a few people have asked me to get the recipe for the Ham Hock starter haha), to the evening buffet food, venue on the whole (including the building and the grounds), the rooms, all the staff had a great demeanour and nothing was too much effort, to the lighting, flowers, etc.. All the feedback we have had and can offer to you has been second to none.
Thank you so much to Meg for all the work that you put in to make our day perfect, I can only imagine that it takes a lot of planning to get these days running as smooth as they do, but yourself and the team have been a pleasure to work with.
Our day was nothing short of magical, and this was in no small part thanks to Rowton Hall and how perfect our reception was. The staff were absolutely amazing and were extremely attentive at every single step; nothing was too much trouble for them.
In particular, we would like to mention that Keith, our master of ceremonies was superb. From the second we arrived, he greeted us outside and took care of us throughout the day. There was another lady with blonde hair (Kate?) who was lovely too, and many of our guests commented on how great she was. Speaking to the guests since the wedding, they have also echoed our experience of how amazing the staff were. There are countless examples of Rowton Hall staff going above and beyond, and these small gestures made all the difference for us.
The venue itself looked sensational. Keith and Meg worked really hard to set things up exactly how we wanted, with the end result being even better than we had envisaged. The food at our wedding breakfast, and the evening hog roast were a huge hit.
Finally, and arguable most importantly, we would both like to give a heartfelt thanks to Meg. She was in constant contact with us throughout the year and worked really hard to bring everything together for us. We both firmly believe that the day wouldn't have come together the way that it did if it weren't for Meg's professionalism and attention to detail.
Feedback: We had the best day ever, the venue was fantastic, the room was perfect, the meal was delicious, the staff couldn’t do enough for us and were so friendly. I will recommend this establishment to everyone whether it’s for a Wedding or any other function, it’s truly a hidden gem of Chester and we’ll definitely be using it again. Thank you so much to everyone who made our day so special.
We would just like to say a massive thank you, to Meg and the team, for what was a perfect day. A special mention to Keith who guided us through the day.
The rooms looked fantastic and the food was great. We had great reviews! We truly had the best day and can't tank Meg enough for bringing our vision through to reality. We are now even more convinced, if thats possible, that Rowton was the perfect venue and backdrop for our wedding.
I just wanted to say a great thank you to Meg. Everything on Saturday went without a hitch and this is only because of you. You planned and coordinated everything perfectly especially all the varied suppliers. You have been so supportive to Jan and I in arranging all of this we couldn’t have done it without you. The food and service was excellent and everyone has commented as to what a great venue for a wedding, yourself the staff and of course the hotel itself made it a great day. Mike & Jan
We would like to thank you and your staff for making our wedding day very special indeed. Everything went to plan and the hotel and Adam Lounge looked lovely - just right for our special day. You must be very proud of your staff as they all excelled in their service and impeccable manners, which are so important. In particular we would like to mention Meg who, from the day we first met her, had a friendly, calm and efficient manner in arranging everything. Keith, Abs, and Sam are just a few of the names we can remember as their service, along with the rest of the staff, was second to none. Thank you once again, and we hope to see Rowton Hall looking even more splendid in the future as the refurbishment programme continues. Kind regards Hazel and Mike Heins.
WOW! Where do I start.. We got married at Rowton Hall 2 weeks ago, the place is truly stunning!!, the feeling and welcome you get when you arrive at Rowton Hall is amazing and like no other!, the staff really do go that extra mile to ensure everything you need is met to the highest standard!. Once we had been to the wedding fayre and seen how elegant and grand the ball room looked there was no doubt this was the place for us!. We booked the wedding 2 years in advance and from start to finish Rhian our wedding coordinator was excellent and so helpful!, nothing was too much trouble to ask from Rhian and she made us both feel so relaxed in each of our meetings/emails through out the whole time!. Me and my bridesmaids stayed in the bridal suite the night before the wedding and would like to say how gorgeous the apartment is and was a great way to start the wedding celebrations!, the room was spacious and luxurious and was perfect for when we were getting our hair and make up done. The morning of the wedding I woke up to find that everything including the sweet table and present table had already been set up by Keith our toast master for the day!. This took the stress away from me and my bridesmaids having to do this before getting ready and enabled me to relax the whole morning!. Throughout the whole day I have to say me and my husband felt Keith was 1st class! And so helpful!, he made us feel relaxed and always kept us informed of what would happen next and how it would unfold, nothing was too much trouble for Keith and the effort he put in to the whole day to ensure everything ran smoothly was amazing!. The food was perfect and everyone commented on how nice it was!, Everyone of our guests felt welcomed by all of the staff and the amount of comments we’ve had noting how amazing the whole day and venue was is overwhelming. Whether it be a spa day, a nights get away or especially your wedding day I would 100% recommend Rowton Hall. I would again just like to make a special mention and Thank You to both Rhian and Keith, they are a credit to Rowton Hall and with all of Rhian’s hard work before hand and Keith’s hard work on the day they both contributed on making it the best day of our lives and more than we could of ever imagined so Thank You!. We will see you all soon when we next return. Many thanks Kim and Danny Fitzpatrick
We recently got married at Rowton after a years planning and I have to say it was absolutely perfect. The team were extremely professional and helpful from start to finish. All the way through the process Rowton have kept in regular contact and all at every meeting the planners were able to manage all of our questions and requests with no concerns - nothing was too much trouble. The menu tasting was a lovely experience and the food generally was excellent. The rooms are all of a good standard including some beautiful suites and the executive wedding package allows you to book all of these. On the evening before and on the day the staff set up everything and wouldn't allow my husband Dean to do a thing which made the experience much less stressful. Dominic and Rebecca were on hand all day and they have been absolutely incredible. There was a slight issue with the dessert but Dominic quickly resolved it and more than made up for it with some beautiful desserts in the evening. We weren't rushed out of the bar in the evening and everyone was happy with their rooms and breakfast the following day. Finally I have to thank all the staff that looked after our dog Walter - even when he was barking away behind reception they refused to let it worry us and were so relaxed about the whole thing. He was allowed to wander around the gardens all day which he loved and stayed in the rooms at night. It really made our wedding that extra bit special. It was a truly magical day we will never forget. Thank you to ALL of the staff for being so wonderul. Emily & Dean Rigby x