I arrived with my chief bridesmaid on Friday 22nd to have a perfect large room- for us all to get ready In the morning... Also there was a bottle of champagne and a happy birthday message! This was totally unexpected and so kind.. so thank you whoever sorted this out!
On the day, Sam from the Weddings Team, was absolutely brilliant all day and evening, she was very good at reassuring me throughout the day.
Elisa was fantastic and I was so impressed with how fast the food was brought out. Elisa was also very reassuring all day and seemed to have everything under control. Thank you!
Another person who made the day was Michael - the toastmaster! He was absolutely brilliant and does everything he could to help and many people commented on how brilliant he was and how everyone knew what to do because he was so good.
Lastly I would like to say a huge thank you to you, Natasha. For endless emails, phone calls and being there for every step. I know you weren't there on the day but I was so pleased to see you the next morning.
Every guest I have spoken to has said that it was the best wedding they have ever been to!
A huge thank you to the whole team who helped make our day so perfect! Myself and my new husband will definitely be wanting to come and stay at your beautiful Hotel!
I just wanted to write to say a very big thank you for everything you did to make our day such a wonderful experience: Gill says it was the best day of her life! Everyone who attended were effusive in their praise for, well just about everything. The venue was fantastic, as was the food and there were so many comments about the quality and friendliness of the staff. Which brings me on to you! Right from the outset you were brilliant. You made our journey from planning to the day so effortless. Whilst showing the highest level of professionalism you did it in a way that put us at our ease and gave us confidence that we were going to have a great day. Every question, however insignificant, was answered with a smile and in a way that made us feel you were doing more than a job, you really did care about the people you were dealing with.
Please thank your team and especially Natasha for their support. Perhaps you could give me Catherine's e-mail address so that I can drop her a line. I hope at some date in the future, you are lucky enough to have as fantastic a day as we did.
We write with positive feedback following our recent stay and wedding held at Pennyhill Park.
Samantha Gough in the weddings team coordinated our wedding. Samantha was very professional, friendly and made us feel that nothing was too much trouble. This was also the case for Jana and Eliza who were organising the wedding on the day itself. Our day was more than we could have ever wished for - they made our dream come true.
All the staff at Pennyhill Park including the spa area provide an amazing service and experience, and the surroundings are also very special.
All our quests said it was a beautiful venue.
Finally, please can you pass on our sincere regards to James and the kitchen staff for providing superb cuisine.
I would like to pass on my personal thanks for the tremendous day we had at Pennyhill Park on Friday. Given the venue it would have been hard to have a bad day really but the venue is only half the story.
Every member of staff involved was absolutely magnificent throughout the entire day. Its kind of wrong to single out anybody on such an occasion but please pass on my personal thanks to the Toast Master and of course Katharine who looked after us all day long.
I know it’s their job to do that but nonetheless they both carried out their duties with not just consummate professionalism - but also kindness, friendliness and more.
Thank you both of course for your help and guidance building up to the day. A completely seamless process.
And of course it would be remiss of me to not thank whoever at Pennyhill laid on such spectacular weather. Whoever it was did a great job with the sunshine considering it was April ... ;-)
So thank you both and your whole team once again. Just an amazing day.
What can I say.....the biggest most gigantic thank you to you all for how perfect our wedding day was.
The entire weekend was simply wonderful. We had some many comments on how beautiful the venue was, the food and service were excellent and we didn't have a single thing go wrong.
I know that you all do this week in week out and your staff are very well versed in their roles but honestly, it was still very well delivered above and beyond other so called 5* establishments. You should all be very proud of all that Pennyhill has to offer and each and every team member is a huge part of that.
Particular thanks to your chefs and waiting staff who created and served the best wedding meal any of us had ever had.
And finally, thank you to the both of you for being utterly brilliant at your jobs.
We had the most magical weekend for our wedding at Pennyhill Park. We couldn't have wished for more. Everyone was blown away by the venue and from the moment James arrived on Friday evening we were so looked after. All the staff were incredible - it's all the personal touches that you put in place that made it. On the wedding day Yana (not sure of the spelling) was exceptional being on hand for James, operating the music and liaising with the registrars. There was also a blond lady (sorry don't know her name) who helped with my dress & welcomed me on arrival. All of the concierges equally welcoming. Even when we returned at the end of the night we were presented with a glass of bubbly in the bar, and a bottle of champagne & card waiting in our room. The room was beautifully decorated.
Breakfast the following morning was lovely, being back in the Library ceremony room for breakfast was a lovely surprise and again the personal service & staff outstanding. It made it so special to be in the library where we said our vows the previous day.
The spa the following day was a wonderful way to wind down with our nearest & dearest friends & family. I had a lovely therapist for my full body massage, relaxed in the outside jaccuzzi with a fresh smoothie & indulged in hot chocolate & finger sandwiches at the spa cafe. We all loved it so much we didn't depart until gone 4pm!
Thank you so much for everything! I honestly can't thank you enough for making it the best day of our lives.
We look forward to seeing you soon - no doubt at all that we will be booking for every anniversary.
We held our wedding at Pennyhill Park in October. The Co-ordination team could not do enough for us in planning the wedding and explaining everything and managing everything from room hires, ideas, menu tastings, help with selection of alternative suppliers and preparation the day before and on the day.
The day of the wedding was perfect, we had a truly wonderful Master of Ceremony "Michael", Christine and Eva looked after us and the staff on the day could not have been more attentive.
As an added bonus they even managed to keep the rain off for the day :-)