The Ramada Park Hall along with Ella, our wedding planner have the five star vote from our family and friends!
I cannot say enough thanks and praise for Ella who treated us like family from the moment we booked my sons wedding. The little things that she may not realise she did impressed us the most. We would have taken her home with us if she we could!
On our initial booking she explained all information clearly and advised us on what she felt we needed and what we did not. She has such a genuine and warm approach for us all and we felt stepping in to the premises, we were meeting an old friend or family member. It was very eye opening for a English lady who had such a deep knowledge of our culture and food. She held my elderly mothers hand around the venue and automatically looked after my father making his drinks and pampering him-he loved this. She is one of the key factors in us booking the venue i think the whole family will say!
When we had a lack of communication she swooped in and spent her own evening attending to our needs- for this we are so thankful. She was there for my son whenever he needed anything with a smile on her face.
The food and operations team also deserve credit- making our day easily flow with the programme we had chosen and the food had all the guests talking. It really was a perfect day.
I would highly recommend Ella and the team to all whom wish to book this venue. 5 star for your work Ella- fingers crossed you win again!
I have changed my mind on our wedding about 100 times with what we want included and Ella has been nothing but fantastic about it. Loveliest and most kind hearted woman I’ve dealt with! We’ve tried other wedding venues and no ones customer service is up there with hers!
I had my wedding at the Ramada Park Hall in the ballroom last year. Ella helped coordinate my wedding and plan everything with the help of conference calls with my fiancé at the time and FaceTime, as my fiancé was from London and struggled to make appointments with work commitments and travelling.
Ella always gave us jokes whenever we came in or on the phone and arranged everything efficiently. The day went smoothly as could go and all guests travelling down from London were really impressed with the venue. When my parents became a bit too much she took everything in her stride answering all the questions they had before they had chance to ask. Lol. This took pressure of my wife and is shoulders as our parents wanted to have a lot of the wedding the way they wanted.if I was booking an event again or recommending people I would always tell them come here or go and see Ella.
If I could give Ella & the Ramada team a ten out of ten I would.
I had decided on another venue but came here by chance with my mum on a last minute viewing. The drive up to the hotel is out of this world with the electric gates, it’s impossible to believe you are in Wolverhampton rather than at a country hotel.
I had already paid a partial deposit to another local venue and was happy with the package. We met Ella on a viewing and she changed all this! She made time for my mum and I after hours and took us on a viewing of the Orangery and ballroom.
She spent great detail explaining the options we had for the day there and involved Vinit in the meeting too who discussed our food options. Little did we know but Ella had not long started here yet we felt she was more professional and welcoming than to all the surrounding venues locally.
I opted for the Ramada and she offered an competitive price but slightly over my other offer. We swopped and this is down to ELla herself. We loved the venue but my family and I felt so at ease with her, so much so we booked here.
Ella was attentive, caring and helpful throughout the whole wedding run up. She helped barter with suppliers, made me a Pinterest board and suggested lots of ideas that we welcomed.
I am aware that other friends who got married wanted to swop coordinators to deal with Ella herself, and friends that may not have booked here due to capacity or locations for weddings have remembered her and mentioned her in passing conversations. She has seen a few of my friends after hours and stayed late to work which was much appreciated.
Our wedding day was spectacular. The food here is very good, satisfying my picky family!
The ground location and photography opportunities are also awesome and we have got some memorable photos back.
I could not thank or recommend Ella and the Ramada to 2019 brides. I am thrilled her hard work is being recognised with this award. The Ramada is a venue I would recommend to any bride for 2020!
I had viewed many venues and met many other coordinators but Ella certainly stood out from the crowd. She has a great personality whilst always remaining professional. She even recommended some websites and a stylist and make up artist! Ella has a natural ability to do her job well and I wish her all the best of luck in the future! Thank you
I have recently booked my wedding at the ramada and I can honestly say that throughout our meetings with Ella, events co ordinator she has shown nothing but professionalism and has taken a lot of the stress away from us through her careful planning. I would recommend the ramada to any couples getting married and wanting that special venue.