Excellent customer service The service given by Tom was second to none, he waiting patiently for me to decide on the design and helped enormously with the selection of the stone. He was never pushy so I felt relaxed in my choice and unrushed to plan when I should pop the question.
' Outstanding knowledge and service! Highly recommended! ' What can i say, just amazing service and best in class! This was my first time experiencing the purchase of an engagement ring and Tom really showed his true professionalism. He made it so easy for me and his knowledge and guidance was outstanding!
Having gone through designing my own ring with Tom's support, we were able to get exactly what i wanted and it definitely had the best possible outcome! I couldn't have done this without Tom and his family! Such a lovely and helpful team! I even went back to Tom to get my bands!
Everything is secure and sent guaranteed so i never have had an issue or worry!
Thank you so much Tom and family, I really appreciated what you have done for me over the last year and i would recommend you to all!
Have a great Christmas & New Year and hope to stay in touch!
The level of service was amazing. Tom is extremely knowledgeable and patient and helped me get to a great design on the engagement ring. He fitted in a home visit around my work schedule and I didn’t feel any pressure at all throughout the process and the end product is amazing
Thank you Tom..for all your help attention patience & kindness shown to me whilst sourcing a replacement diamond ???? for a very precious ring, after losing the original..fantastic service.. No hard sell..very informative..superb service
Amazing quality ring for a very reasonable price (far better value for money than High Street).
Exceptional customer experience from the moment we first met at a wedding fair. Amazing quality wedding rings now received swiftly afterplenty of guidance and advice along the way without the need to put pressure on making a sale. Very prompt to make contact and deal with us changing our mind etc. Would absolutely recommend