Reviews of Mercure Oxford Hawkwell House Hotel
Oxford, Oxfordshire
Back to our wedding day...
It was very special day not only for us but for our guest as well, they really enjoyed the day.
It was exactly as we hoped its going to be.
Our guest complimented us a lot reg.ceremony, food and entertainment ideas.
We would like to thank you, your wedding manager who help us a lot go through the day very smoothly.
Once again thank you very much it was really lovely to have our wedding at your venue.
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We would like to thank everyone who was involved in our special day. We had a fantastic time and everyone enjoyed themselves
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Our experience for our Wedding with Hawkwell house hotel has been very nice, they have a very good organisation. Alejandra has been our wedding planner, she is very professional and very great communicator, during our meeting she prepared us to make sure that everything would have been fine, also she has been so kind to be there during our ceremony to make sure that everything was fine. All the team have been very helpful, they realised all our requests. Hawkwell house hotel is very nice place, with parking or the guests, very welcoming place, nice garden, if you are lucky with weather you can use it for ceremony outside, if not you can use it to take amazing pictures outside. Nice bar service, our ceremony room and lounge room for the lunch are very clean and nice, both of them have been set up with colour and decorations about our requests. Hawkwell house hotel can provide to give you contacts regarding dj, decorations, flowers. DJ service was very good and very professional, they followed all our instructions regarding music during ceremony and for our first dance. Regarding the food, it is very nice and high quality, all our guests have been very happy regarding it. Thanks to the team at Hawkwell House.
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We had a wonderful Wedding Day at Hawkwell House. The day (and lead up) was well arranged and executed. We really appreciated the flexibility in accommodating all our requests and tailoring the day to our needs. Thank you to all Hawkwell House Wendy and Arome.
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I'm talking, from the moment you walk through the door and greeted and meted, you are announced with a smile. From the reception service, to the bar service, through to the coordinators and bar staff. The evening team, and the night squad, all of you played the part for Cherie and myself to have the best wedding ever provided. This day was truly brilliant. It could not be faulted. The day was even better as the sun came out and blessed us all. But without you guys, this would not had been as good because as we know, all our friends and family all enjoyed this day, so without you. It would not had been so special. one last thing...never throw away your beef chef, wow, everyone that ate the beef absolutely fell over heels for it, even if it was served cold (which it was not may I add) it would not matter, it would be eaten for many orders to come. the canapes through to the buffet was also mentioned as being very tasteful. Thank you from Cherie and myself...
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Attended a wedding at Hawkwell House back in March and I have to say the hotel and it's staff were wonderful! The whole day went very smoothly, the food was excellent quality and the customer service was second to none.
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Dear Suzie, Thank you very much for your kind words and valued feedback. We are glad to hear that you had a wonderful time with us and hope to welcome you again in the future! Kind Regards, Alejandra Za
Read full responseDear Suzie,
Thank you very much for your kind words and valued feedback.
We are glad to hear that you had a wonderful time with us and hope to welcome you again in the future!
Kind Regards,
Alejandra Zamacola- Weddings and Events Coordinator
We got married in Hawkwell House 2 weeks ago and from the moment we booked 2 years ago to the final minute we left, the whole experience was flawless! Gary the wedding co-ordinator helped us every step of the way and no matter how big or small our request it was always met with a smile and reassuring comment!
We visited the hotel several times before the wedding and the staff were always friendly and helpful. The food during our tasting was wonderful and even on the day when catering for 70 guests (and 200 evening guests) with different orders; the food was still well presented and tasted as if only one dish had been created.
Although some small mistakes were made with room bookings, these were quickly corrected on the day and all the rooms were clean, spacious and guaranteed a good night’s sleep. The honeymoon suite was the perfect way to end a very busy day and we stayed an extra night to enjoy the in room hot-tub for a bit longer! We received nothing but positive comments about every element of their stay from our guests.
For value for money, in the centre of Oxford, we could not have asked for more from Hawkwell House. We would recommend this hotel for anyone planning a wedding (or just wanting a break) in a picturesque location, with friendly staff, wonderful food and a relaxed and comfortable atmosphere.
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We had our wedding reception at Hawkwell on the 19th August. We booked the venue back in March 2015 and chose Hawkwell because the wedding coordinator at the time was warm, friendly, down to earth and flexible - a rare find with Oxford venues for a summer wedding! We were concerned when our wedding coordinator told us he had handed his notice in in April 2016 and for a while our concerns were realized. As the hotel changed hands we saw a marked change in the level of service and degree of flexibility and we expressed our disappointment to the new wedding coordinator who had taken over arrangements. However we strongly feel that the mark of an excellent venue is not whether issues arise but whether they deal with them in a timely and effective way. They most certainly did. Darren was hired and we were blown away by his approach to customer service. When he sat down with us he really listened to our concerns and was completely solution led, to the point of revamping our entire menu (a special mention to Matt here, who produced outstanding and beautifully presented food) and giving us the freedom to personalise our venue in our own way, to avoid the 'hotel wedding' feel. Darren headed up a friendly and hospitable staff for the whole day and nothing was too much trouble. We had great feedback on the venue as a whole - most of our guests stayed over and were perfectly happy with the size, cleanliness and facilities of their rooms. At the end of it all we are glad we chose Hawkwell to host our wedding. ps. The honeymoon suite is incredible!
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Just had our wedding at Hawkwell house they made our day so wonderful nothing was too much trouble from start to finish all our guests complimented us on what a lovely venue it was for a wedding beautiful grounds lovely rooms and excellent service we were made to feel so special extra thanks to Darren for doing a first class job also for Charlotte for being so lovely we really felt like we had made new friends thanks again for making our wedding day amazing
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My daughter held her wedding at Hawkwell House Hotel in Oxford, the ceremony, a 2 course meal for 50+ guests and an evening reception for 70+ guests were all wonderfully organised and arranged by the staff here in particular Gary who was very helpful and patient.
The setting and surroundings are lovely, the food excellent and the staff efficient and friendly without being obtrusive.
It was an ideal venue, everyone had a good time.
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Wedding Venues
Church Way, Iffley Village, Oxford, OX4 4DZ
A country house located in the village of Iffley, set among three acres of priva More info