We got married in Hawkwell House 2 weeks ago and from the moment we booked 2 years ago to the final minute we left, the whole experience was flawless! Gary the wedding co-ordinator helped us every step of the way and no matter how big or small our request it was always met with a smile and reassuring comment! We visited the hotel several times before the wedding and the staff were always friendly and helpful. The food during our tasting was wonderful and even on the day when catering for 70 guests (and 200 evening guests) with different orders; the food was still well presented and tasted as if only one dish had been created. Although some small mistakes were made with room bookings, these were quickly corrected on the day and all the rooms were clean, spacious and guaranteed a good night’s sleep. The honeymoon suite was the perfect way to end a very busy day and we stayed an extra night to enjoy the in room hot-tub for a bit longer! We received nothing but positive comments about every element of their stay from our guests. For value for money, in the centre of Oxford, we could not have asked for more from Hawkwell House. We would recommend this hotel for anyone planning a wedding (or just wanting a break) in a picturesque location, with friendly staff, wonderful food and a relaxed and comfortable atmosphere.
We had our wedding reception at Hawkwell on the 19th August. We booked the venue back in March 2015 and chose Hawkwell because the wedding coordinator at the time was warm, friendly, down to earth and flexible - a rare find with Oxford venues for a summer wedding! We were concerned when our wedding coordinator told us he had handed his notice in in April 2016 and for a while our concerns were realized. As the hotel changed hands we saw a marked change in the level of service and degree of flexibility and we expressed our disappointment to the new wedding coordinator who had taken over arrangements. However we strongly feel that the mark of an excellent venue is not whether issues arise but whether they deal with them in a timely and effective way. They most certainly did. Darren was hired and we were blown away by his approach to customer service. When he sat down with us he really listened to our concerns and was completely solution led, to the point of revamping our entire menu (a special mention to Matt here, who produced outstanding and beautifully presented food) and giving us the freedom to personalise our venue in our own way, to avoid the 'hotel wedding' feel. Darren headed up a friendly and hospitable staff for the whole day and nothing was too much trouble. We had great feedback on the venue as a whole - most of our guests stayed over and were perfectly happy with the size, cleanliness and facilities of their rooms. At the end of it all we are glad we chose Hawkwell to host our wedding. ps. The honeymoon suite is incredible!
Just had our wedding at Hawkwell house they made our day so wonderful nothing was too much trouble from start to finish all our guests complimented us on what a lovely venue it was for a wedding beautiful grounds lovely rooms and excellent service we were made to feel so special extra thanks to Darren for doing a first class job also for Charlotte for being so lovely we really felt like we had made new friends thanks again for making our wedding day amazing
My daughter held her wedding at Hawkwell House Hotel in Oxford, the ceremony, a 2 course meal for 50+ guests and an evening reception for 70+ guests were all wonderfully organised and arranged by the staff here in particular Gary who was very helpful and patient. The setting and surroundings are lovely, the food excellent and the staff efficient and friendly without being obtrusive. It was an ideal venue, everyone had a good time.