Sent: 21 September 2015 15:01
To: Kate Southall
Subject: Jack and Alice 21st August 2015
I apologise that it has taken a whole month to write this; I’m sure you can understand that newly married life is apparently no more relaxed than in the month leading up to the wedding. There is always some event to plan, or save up for.
I wanted to take the time to pass on our gratitude properly, as the incredible job that you and the whole team did deserves proper recognition, not just the quick thanks that was given on the day or just after.
I have been on the management side of many events, but I have never experienced one managed as seamlessly and as perfectly as our wedding was. Throughout the whole organisational process you were always immediately contactable and able to answer any questions or deal with any requests. You were constantly calm when Alice or I were very much not, and we were both so unbelievably impressed with how prepared, professional, and organised you were for the whole process.
I am aware of how anal I may have been when it came to all of the table dressing and other decorations, but I think that comes with the territory. Despite this, and my constant worrying (I thought it was meant to be the bride who worried about everything), Andy, Tom and Ben were absolutely incredible! The attention to detail was phenomenal; when we arrived (separately) and were shown the reception room by Andy, it could not have been set up better, it was EXACTLY how we wanted it.
I would like to pass on a specific thanks to Andy as well for everything that she did on the day; dealing with the girls in the morning, helping me set the last little bits up, keeping us both calm, organising all the staff, and all the countless other things throughout the day that don’t even get noticed (They would have been noticed had they not happened I’m sure), and then to have presumably done it all over again for the wedding the next day! She truly was fantastic, and her and the rest of the team are a great example of events management at its highest standard, and we cannot thank her enough for everything she and they did.
I am going to email Steve myself, but I would like you to know just how excellent he is! I have no doubt that you hear the same incredible comments about him from every bride and groom, but I cannot image our wedding running the way it did without him. He was truly brilliant – we had so many of our guests asking “where we got him from?” they were so impressed that he came as part of the package!
I could go on for pages and pages about how wonderful everything was, but I’m sure there is only so much praise you can give a group of people, (or maybe not!). Our wedding was everything we could have hoped for, and more. And a huge part of that was down to the blindingly superb way in which the whole Horsley Park team do their jobs. You are all so dedicated to making the days perfect for your guests, and it cannot be spoken of highly enough. You even sorted out the weather for us, (oh and the newspaper for the fish and chips did not go amiss, thank you!). You are, of course, perfectly permitted to use all, some, or none of what I have said in any sort of marketing material, etc. You deserve the highest amount of praise possible, it is because of teams like you that the De Vere name is so highly regarded and with the standard that Horsley Park offer it is no surprise! I have attached a couple of the photos from the day that we have so far, just for interest sake, and for showing off how dapper I looked and to show off Alice!
Again, one final, huge, THANK YOU from both of us! It truly was a perfect day, and we can’t wait to see you all again in 11 months’ time for our year anniversary!
Jack and Alice (21st August 2015)