Went there today for my daughters prom dres. I have to say how lovely the staff where. We were greated as soon as we walked in. This lovely lady helped me no end with my daughter and was fantastic. She went out her way for us. I didn’t even know the shop even existed until today and I was so glad we went there. I can’t them enough for today. I will definitely going back there. Staff where friendly and very helpful and polite. Absolutely amazing customer service. Thank you so much I have one very happy young lady
What a truly wonderful buying experience. The staff were so caring and professional to my needs. As mother of the groom I’m going to feel so confident and a million dollars in my outfit. Thank you ladies so much.
Visited Charisma of Fawley after being in the area and seeing the reviews on the internet. What a great find and although I had not planned on trying any outfits on I ended up trying on 9/10 outfits with the guidance of Karen and walked out with a beautiful dress, shawl and hatinator for my nephews wedding in August. I am so pleased with my outfit and have to say that Karen made the whole experience a joy. I will definitely return for future special occasion outfits and have already recommended Charisma to family and friends
I visited Charisma today after a long search for a mother of the groom outfit. It was a great experience, the staff were so helpful and knowledgeable. I wouldn't hesitate to recommend them to others. I am now sorted thanks to you guys and I can now concentrate on finalising the wedding arrangements.
I visited couple of weeks ago on recommendation of a friend and was guided knowledgeably --and very patiently-- to find a lovely outfit for my daughter's wedding in May. I was offered lots of choice, keeping within the budget I requested at the beginning of the appointment. Alterations have been done quickly to accommodate my tight timetable . I'm really looking forward to wearing my outfit on the day. Many thanks .
Visited Charisma of Fawley today on the strength of the outstanding reviews. Having made an advance appointment Julie provided superb customer service in a professional, warm and friendly manner. At no time did I feel under any pressure and was delighted to leave with a lovely outfit and hat for my son's wedding in September. Thank you again Julie for your professional assistance throughout.
Thank you for the lovely review Valerie. It was a pleasure to help you choose your special outfit and you looked lovely in it. I look forward to seeing you again when you come for your fitting. Julie-
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What a wonderful experience we had at Charisma yesterday. We flew over from Jersey for the day and we were greeted with a very warm welcome from Debbie. She made my mother feel super by really taking the time out to find out what she was looking for, for my wedding. She was a bit nervous but Debbie soon put the nerves to bed and we got on with the job in hand. Debbie truly was a delight to deal with throughout the whole experience, and my mother came away with the most beautiful outfit and hat. My sister also managed to pick something up too - so it was a very worthwhile v visit. I would recommend Charisma highly for their experience, amazing customer service and beautiful outfits - fit for that special day. Thanks once again so so much.....we couldn't have done it without you.
Thank you for your lovely review. We were honoured that you flew all the way from Jersey to see us. You looked amazing in your outfit. Debbie-
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Thank you so much for the brilliant outfit for our son's forthcoming wedding! Debbie and her assistant were very attentive and helped a nervous mother-of-the-groom find just the right outfit! Knowledgeable and helpful staff made a for a perfect place to visit. We highly recommend Charisma as definitely the place to go; a great choice and we will be going back again for future special occasions. Thanks again