The staff at Burr Bridal were welcoming and couldn't do enough to help. My whole experience was very relaxed (not something i could say about all bridal shops!) and i wouldn't hesitate to recommend Burr to other soon to be brides.
Burr Bridal were so helpful when I went to try on dresses. She was very honest with me as to whether she felt a dress suited me or not which made me trust her opinion more. The salon is very well laid out with separate bridal areas and I didn't feel pressured for time or to buy a dress that day. They have an amazing selection of dresses and wonderful staff. I'd highly recommend them.
I suffer with anxiety and burr bridal helped to make my experience enjoyable, calm and relaxing. No question was too much, no time was too long. Even after I lost weight and stressed over having altered to fit again 3 weeks before my wedding, Burr bridal stayed calm and reassured me in a kind manor. I visited 4 other bridal shops, no other bridal shop could live up to burr bridals service.
The Burr Bridal are absolutely fantastic. They literally put all stops out to ensure you have the exact dress you want and when you need it. I went to Burr Bridal 4 months before my wedding totally unaware of the tight time scale on actually ordering dresses in. When I saw the dress I wanted I totally fell in love with it and that was final for me, I did not want another. I practically begged Kim to try and get me he dress on time. She straight away contacted he designer and arranged for this to be done. She explained that I probably won't get the dress in until a week before my wedding but she would ensure she had a seamstress and the ready. Kim contacted he designer constantly from 3 weeks before and actually managed to get it a little earlier than expected as she knew I had to collect it from a far when and to Then travel a far way for my wedding. Kim drove all the way to London on a 30 degrees day and sat on her car until my dress arrived! She booked me straight in that evening with a seamstress and my dress was ready for collection 2 days later. I've never experienced such effort and professionalism from any company in my life. The team at Burr bridal are so personable beyond expectation and I would recommend them to any bride who wants a stress free build up to their wedding! Thank you Kim and all the team you made a big part of my special day so easy and enjoyable!
I live and work in Switzerland and I have not been able to find the dress of my dreams at any of the Swiss bridal shops ! I looked in France and in other London based shops, but I wanted Sotterro dress that no one could even provide for trial! Couple of calls and e mails and I had a confirmation from burr bridal that I can come to try it ! I could not believe my ears! And the service was implacable all the way through
I had a lovely experience at Burr Bridal. The lady who helped me was fantastic. I was quite anxious because I only had five weeks to buy a dress so they ensured that I found my dream dress and seamstress all in good time. I know bridal shops can have a reputation for being a bit snooty but this certainly isn't the case here, it was a warm and friendly place. They were very busy that day but still let me come back the same day with my Mum and found time for me once again. The only one negative was having to pay £10 for a bag for the dress which I thought might be thrown in having spent £1100! but other than that, I can't rate them highly enough, fantastic customer service.
Thank you so much for your time to review, and sorry about the bag charge it is actually the cost price of the Large cloth bridal cover bags as they are specialist size to hold/store a bridal gowns, we do offe
Thank you so much for your time to review, and sorry about the bag charge it is actually the cost price of the Large cloth bridal cover bags as they are specialist size to hold/store a bridal gowns, we do offer a plain heavy plastic bag but 90% of our brides opt to go for the storage bags, some of our designers do throw in the bags depending on the designer however most do not, we could add the price into the cost of the dress but we like to offer brides the option as some brides ask us to pack the bag into a travel box for storage or go with the heavy duty plastic but that is see through and does crease the dresses. We are reviewing our suppliers to try to find a cheaper bag but unless we buy in the thousands we cannot find them any cheaper.,., But appreciate your feedback .
I can't recommend Burr Bridal enough they have made finding my dream dress an absolute joy. All the dresses I tried on were beautiful. They were one of the only shops that stocked smaller sizes and a wide range of styles. The whole team have been professional, friendly and helpful. I would recommend to all brides to check out Burr Bridal.
Thank you so much for your time and trouble to vote and review really appreciated, and yes we have checked our data and we find a lot of our clients buy smaller sizes so we have invested on more sm
Thank you so much for your time and trouble to vote and review really appreciated, and yes we have checked our data and we find a lot of our clients buy smaller sizes so we have invested on more smaller sizes in 6, 8 and 10, of course we hold all other sizes but found our brides wanting to try a dress that fits as near as possible on the dress hunt days, so pleased you enjoyed your time here and we had the dream dress.