We travelled down from Chester ( 250 miles) knowing we wanted to get married in the area having spent years visiting. Naturally, we had an idea of what we were looking for and where. Balmer Lawn was our first visit, immediately we were taken by the beautiful hotel, full of its own character and charm; definitely not the identical hotel feel so common these days. The outdoor space for the ceremony was beautiful and complements the interior and surroundings. The staff were lovely from the outset, but the moment we met Ruth Mundy ( wedding coordinator at Balmer Lawn) we were left feeling completely at ease, we knew immediately this was the venue for us. Ruth has an amazing air of calmness, understanding and control about her that comes from knowing that you have a great team behind you and being an absolute professional and incredibly nice person. Ruth understands and listens, simple, rare and essential qualities. Not only are all the staff at Balmer Lawn attentive and so obviously happy in their work, but everyone involved in the 'everything but the dress' package, (photographer, florist, venue dresser, cake designer/baker and DJ) all worked seamlessly to ensure our day was perfect. These are recommended by Ruth and all worked in harmony to compliment our thoughts and help put on a day no one would forget. Meetings took place, ideas were discussed and eventually, we had our amazing day. The Balmer Lawn staff excelled, Ruth was a superstar, a steady guiding hand able to be flexible and adjust to the last minute changes which come with events such as this. Everyone smiled, everyone loved the day and we, beginning our married life together couldn't have dreamt of a better start. I know our guests will return, we certainly will. Thank you Balmer Lawn and Ruth, you deserve the highest accolades.