We had our wedding at smokies on Friday the 27th September couldn’t have asked for anything better all staff where friendly and very helpful. Sophie has been brilliant From the day we booked the wedding. Food was really nice and there was plenty of it. Jodie was amazing making sure the day went smoothly couldn’t have asked for anything better.
We had the most perfect wedding. On 20th September 2019 we got wed, and I know its a daunting/nervous/exciting time, I was made completely at ease by the wedding team at smokies. Sophie Rothwell is an absolute gem! from being there the night before to organise our family meal to texting me in the run up to check everything was ok - no hounding us for money or making us feel pressured into extras to calming my nerves before I walked down the aisle. Nothing was too much trouble. Sophie ensured I was in the loop on everything, including when my husband had arrived, showing me photos of how the room looked so I didn't have to go downstairs in my dressing gown, making sure I was happy where everything was. She had organsied all our favours and other wedding bits into a meeting room the night before that was locked. About an hour before I got married I started to get really nervous, she come upstairs to check on me, held my hand and calmed me down, she took the rings and the men's corsages down and spoke with David. honestly she took care of everything, she was one step ahead all the time. The wedding venue itself was perfectly decorated, all my guests commented on it. The meal was served on time and rapid, and it was gorgeous to say the least. not one late of food wrong, or returned and I had 89 guests in the day! when it got changed round for the evening, there was no panic, no stress, nothing. all I can say is if you are thinking of booking Smokies - then do it. The venue the food the staff are amazing, but Sophie is something else, she deserves a gold medal for what she does, she is a true diamond to the Best Western group. I would do it all again if I could. very very happy customers!!! thanks again guys for everything! love from Lauren and Dave Tattersall xx
I had my wedding at smokies hotel on Saturday 28th September can not fault the hotel they made our day so special from start to finish especially Sophie the wedding manager she was absolutely brilliant she looked after us for 18months throughout the Process leading upto our big day, she is brilliant at her job, all her hard work and effort she put in can’t thank her enough she made our day so special, the room where we stayed the bridal suite was absolutely gorgeous, the food on our actual wedding day was out of this world aswel staff who was serving the food was so lovely and friendly especially Jodie and Laura, Preston also was so helpful and what a lovely man. My wedding was a perfect day thanks So much to Sophie, Jodie,Laura,Preston, and the staff serving the food.
We had the most amazing wedding day at Smokies, the staff couldnt do enough for us. Sophie the wedding Co ordinator was amazing and made sure our special day was perfect. We had a hot buffet day and night and all the guest absolutely loved the food. Thank you for making our day so special.
Where do I even start? From our first initial meeting to the morning after our wedding everything went perfectly.
At our first initial meeting, we had pretty much decided this was the venue, but what secured it for us was Sophie. She is AMAZING. Her attention to detail is perfect, she was asking us questions about things we had never even thought of. She squeezed us in at short notice in a manic Christmas period for a meeting so that my dad could see the venue and speak to her. There is nowhere else where you get so much for your money.
Sophie was always just a phone call or email away and it’s thanks to her our day was perfect.
The day before our wedding, my whole wedding party stayed over the night before except the groom. We had a lovely meal in the restaurant which we pre ordered and the food was amazing and the service was great. Every member of staff at the hotel was more than helpful with us unloading cars full of wedding related stuff!!
We had all the ‘superior’ rooms which have just been done up and they are amazing. So clean and comfortable. Everyone was more than impressed.
On the day of the wedding, every single member of staff did everything they could to ensure no problems on the day. My only problem is that they couldn’t slow down time and the day was over too quick.
Thank you so much to Sophie and the rest of the amazing team.
We had our wedding here in 2014 and it was everything and more than we could have ever expected. So much so that some of our friends and family who attended booked their weddings here too. My daughter had her wedding here in May and once again it exceeded our expectations. The staff work tirelessly to make your special day even more special than it already is. If your looking for a wedding venue look no further than Smokies. You won't be disappointed and you'll have the best day ever.
our wedding day on 9th December was absolutely perfect. The hotel grounds, room's and amazing staff made this all possible. The day went very smoothly and Sophie (and Shane) were fantastic. they were overseeing everything and checked in with us throughout the day to make sure we was ok or if we needed anything. The contact with Sophie throughout the build up to the big day professional and personal too. Massive thank you to Sophie and also thank you to Tony who looked after the guests that stayed up a little later in the bar. Perfect day fabulous hotel and amazing staff. Thank you Mr and Mrs Steel xx
Where do I start, it was the most amazing wedding that I could have wished for. Sophie, Natalie and the team at smokies are just amazing. The rooms are fab also. Definitely worth a visit or booking your wedding there. There is nothing that was to much or to little for Sophie or natalie. By the time your wedding is near its like talking and planning your wedding with your best friends. Will miss my weekly catch ups. Thank you so much for everything. V & J xx