My Daughter chose this venue to get married not just for the beautiful venue and views but also because of Lauren this lady was amazing from start to finish. As mother of the bride living 5hrs away Lauren stepped up and helped my daughter with everything, nothing was too much trouble she always had time and went above and beyond to make sure the day ran with no issues. As well as Lauren been excellent the staff at the hotel were more than helpful with all the guests. Can’t recommend the location Lauren or the staff enough for everything they did
Im not one for doing many reviews but I felt I should write a quick little something after our wedding in August. Right from the first meeting, Lauren looked after us ensuring all of our hopes and dreams came true, even down to getting the kitchen to make the grey stuff for us, simply put, nothing was too much trouble. Lauren, you simply are awesome at your job and we truly appreciate everything you did for us. Once the day arrived, ALL of the staff were so supportive, friendly and attentive to all of our guests needs. The food was lovely, the Devonshire room looked stunning and everyone has said what a lovely venue it was with an amazing group of staff. Your wedding day is always going to be a memorable day but the team at the grand helped to make our day magical and we cannot thank you all enough
The Grand Hotel gave us the best wedding day we could have wished for. The entire process was made easy and relaxing thanks to Lauren, who put together the day itself. We felt at total ease having Lauren and her amazing team in charge of our wedding day and they truly went above and beyond for us. Our Food was outstanding and our DJ Mitch kept us dancing the whole night through! To top the night off our room was perfect and breakfast the next morning did not disappoint. We will continue to visit The Grand Hotel and would 100% recommend to everyone.
We recently had our wedding at the grand hotel on 16th may. Me and my new wife would like to say how friendly and welcoming all the staff were towards us and our guests on our special day. Lauren Cooke our wedding planner done such an amazing job in organising the perfect day down to the finest details and really did go above and beyond in helping us create the perfect wedding. The bar staff who I spoke to on the day Callum and tracy were amazing and also went above and beyond in delivering fantastic customer service with a smile and friendly attitude throughout the night and made sure nobody was waiting long for their drinks. The hotel has a nice relaxing ambient atmosphere throughout and i would reccomend this hotel as a place to stay for anyone who is looking to stay in torquay.
4th june, we had our wedding day at the grand hotel , it was amazing , all the staff worked so hard to make sure everyting was in place , perfect and on time , our room the night before for me and my bridesmaids was amazing as was the bridal suite the night of the wedding couldnt fault a thing! but this day couldnt have happened without LAUREN ! she is one of the nicest people you will meet and works super hard to make sure you get everything you need for your day. we booked 18months before the wedding and from day was she was just as excited as we were. she responds asap to any questions and will make the time to see you if needed. on the day she is present and makes sure your ok and everything is as should be , she makes sure you know excatly whats going on and is very good at calming nervs. i would 100% recomend lauren and the grand hotel for a wedding venue the packages are great for the prices! thankyou everyone who helped on our day we are so grateful and a massive thank you lauren for all your hard work
Lauren Cooke, The Grand’s Wedding & Sales Executive organised my daughter’s wedding. My daughter, Lauren and I worked closely together to create the wedding of my daughter and future son-in-laws dreams and Lauren created just that for 105 guests, including a very special pre-wedding private meal for 30 on the Friday evening for all the guests staying at the hotel. Nothing was too much trouble, Lauren was never impatient or irritated by our (numerous) demands, or last minute changes, never failing to go the extra 100 miles - in fact we will miss our happy meetings with her. She was a total delight to work with. The wedding food was brilliant (as was the complimentary taster meal), with a number of guests commenting that it was the best wedding food they had ever had... Prawn & Avocado Cocktail, Vodka Palette Cleanser Feather blade of Beef, served with Yorkshire pudding, roast potatoes, parsnips, red cabbage, tenderstem broccoli, cauliflower cheese and gravy. Followed by Banoffee Pie, ice cream / cream The hotel even threw in a couple of complimentary bottles of Moet on the top table. Guests staying at the hotel enjoyed both the indoor and outdoor pools and the SPA; the open plan bar area is very relaxing with comfy sofas and amazing views. Many thanks Lauren, Terri (Restaurant Manager) and all the wonderful staff involved in making it a very, very special wedding weekend. BRAVO Lauren!!!!! I hope the hotel management team fully appreciate what a total gem you are...