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5* Customer Service Awards 2016 – The Winners


Thursday 10th March saw the first ever 5* Customer Service Wedding Awards Ceremony take place in London, at prestigious No.4 Hamilton Place. It was a fabulous evening with people enjoying plenty of bubbly, the serenading singing waiters, video photo booth and delicious food. It was such a great success that plans for next year are already under way. For those who made it to the evening, we hope you had a fantastic time! If you haven’t already – make sure you download and share the amazing photos from the event. 


We’d like to say a massive thank you to Sharon from The Guest Factor for allowing us to test drive her video photo booth – this proved to be a fabulous form of entertainment throughout the evening. Check out the hilarious photo booth videos and photos here. Password is: 103g4b

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The Winners…

A huge congratulations to all the finalists, highly commended businesses and winners. Each winner was selected based on the exceptional customer service that they had delivered over the past 12 months. 

Audio Visual & Video Category : Veiled Productions

This fun videography company capture the emotion of each individual wedding. Their passion for fun and heartwarming videos means that they can successfully capture each couple’ s individual story.

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Bridalwear Category: Pink Confetti

Offering gorgeous bridal gowns at affordable prices, this bridal boutique places huge importance on providing a personal shopping experience and 5* customer service.

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Celebrants & Toastmaster Category: Cherish Ceremonies

The lovely Judy Mansfield is an international wedding Celebrant who delivers a service which is above and beyond. She works very closely with each and every couple to design and deliver a personalised wedding ceremony. 

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Finishing Touches Category: Inflate 2 Create

This amazing family run business provides couples with venue dressing decorations for their big day. From balloons and centrepieces to linen and candy cart hire – they take the stress out of dressing a wedding venue.

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Health & Beauty Category: Vivid Beauty

The lovely Vivid Hair and Beauty are a one-shop-stop for Brides. Offering treatments for the whole bridal party, they  are always ahead of the beauty game – offering the very latest treatments and techniques.

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Honeymoon & Overseas Category: Exclusive Yacht Weddings

Specialists in beach and yacht weddings in Cyprus, Exclusive Yacht Weddings have over 18 years experience in their field. Sharon understands the importance of maintaining English wedding tradition whilst introducing Cyprus culture and hospitality into a couple’s big day.

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Menswear Category: Suits 2 U

Offering a completely stress free service, Suits 2 U offer appointments in the comfort of their client’s own home. From the suit fitting, to the delivery and collection, they take away the hassle shopping and waiting around.

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Music & Entertainment Category: Skywalkers Disco

With an exceptional reputation in the wedding industry, Skywalkers Discos has over 20 years of experience under their entertainment belt to help them deliver an impeccable service.

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Wedding Cake Category: Designer Cakes by Elle

Elle is a true expert when it comes to cake design. With a host of qualifications, she can create classic or contemporary wedding cakes – always catering to the client’s individual preferences and requirements.


Wedding Catering & Marquees Category: The Dimblebee Catering Company

This specialist outside caterer has an excellent reputation for their handmade and stylish catering. Offering bespoke menus, canapés and BBQs, this catering company can create amazing food that truly reflects their client’s taste and preference.  

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Wedding Florist Category: Flowers by Kirsty

Kirsty always goes above and beyond for each and every customer, making sure that her creations really reflect each bride and their wedding theme. She has a fabulous vision for flower design and focuses on rustic inspiration and season blooms.

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Wedding Jewellery Category: Rings Rock

This bespoke jewellers specialises in engagement and eternity rings – delivering exceptional customer service throughout the entire buying process. Rings Rock also offer an impressive home design service.

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Wedding Photography Category: Alexis Knight Photography

Alexis has an evident passion for photography and always brings her fun, relaxed approach to work with her. Alexis has created a very professional photography business, with a beautiful focus on natural, vibrant and creative photography.

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Wedding Planner Category: Chantilly Rose Weddings & Events

Priding themselves on organisation and high standards, these passionate wedding and event planners take the hassle out of wedding planning. Putting the fun back into wedding planning for many brides to be, they offer nothing less than the highest levels of professionalism.

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Wedding Stationery Category: Gorgeous Invites

Amy’s passion for creativity, design and weddings shows in her beautiful stationery. Oozing luxury and bespoke creation – Amy’s designs are handmade to order and successfully capture each bride’s vision for their big day, no matter how crazy the idea or theme.

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Wedding Transport Category: Platinum Wedding Cars

Offering a fine selection of vintage and classic cars, all the vehicles at Platinum Wedding Cars have been restored to the highest of standards. Their professional and reputable service is second to none.

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Wedding Venue Category: Lains Barn

Located in Oxfordshire, Lains Barn is a stunning, historic barn which offers brides a unique wedding venue. Set in beautiful grounds, the barn is the perfect blank canvas to really personalise your wedding day.


A special thank you!

Our Awards ceremony was a great evening, made even more memorable with the help of the following businesses – No. 4 Hamilton Place, Food by Dish, Guest Factor, The Singing Waiters, Jeff Oliver Photography, Flowers by Kirsty and Mark Greatbatch Toastmaster.

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