Congratulations to all the businesses short-listed in the 2018 Guides for Brides Customer Service Awards.
Over 1,000 businesses were nominated and those listed below have all demonstrated great customer service and excellent customer interaction via social media and their websites.
Bridelux CEO and founder of Quintessentially Atelier, James Lord. James is a well-known industry professional with years of experience, making him an invaluable member of our Customer Service Awards judging panel.
Kelly Chandler
Leading wedding planner and wedding venue consultant, Kelly Chandler. Kelly is a well-established mentor, trainer and industry spokesperson and a great asset to this judging team.
Judy Mansfield
Independent business owner and civil celebrant, Judy Mansfield. Judy has a wonderful energy and a genuine passion for all that she does as a Civil Celebrant. It is a privilege to have her as part of the team.
In categories with 10 shortlisted businesses, 6 will be announced as finalists, one of which will be the overall winner. In categories with 6 shortlisted businesses or less, 3 will be finalists with one winner.
All winners attending the Awards night will receive a personalised trophy. Shortlisted and Finalist businesses attending the Awards night will receive a framed certificate. Learn more about the Awards Night here.
The 2018 Shortlist is:
Beauty, Hair & Makeup
Aimee Garner Make-Up Artist
Beauty With Inn
Bridal Hair and Makeup
Gemini Styling
Katie Burt Makeup
Laura Carroll Makeup Artistry
Oxfordshire Wedding Hair
Tangled Hair Oxfordshire
The Hair Lounge
Updoo
Bridal Wear
Angelic Gowns of Oxfordshire
Ellie Sanderson Bridal Boutique
Fross Wedding Collections
Kellys Bridal Couture
Love U Forever
Mae Bridal
Shades of White
Sophie Grace Bridal
Townhouse Bridal
Trousseaux
Cakes
All Cakes and Sizes
Ann's Designer Cakes
Designer Cakes by Elle
Dovey Cake Design
Smillies Cakes 'n' Pops
Wedding Transport
Always Chauffeur
Cathedral Cars
First Class Travel of Oxfordshire
Kushi Cars
Linara Classic Wedding Cars
Mann's Limousines
Platinum Wedding Cars
Portfolio Heritage
Quaint and Quirky Wedding Car Company
The Classic & Vintage Car Company
Caterers & Catering Hire
Croxfords
Floral Vintage Crockery
Foster's Catering Ltd
Hey Pesto Catering
Jack's Kitchen Private & Event Catering
Kemp & Kemp Catering Ltd
Lemon Zest Cuisine Ltd
The Dimblebee Catering Company Leicestershire
Celebrants & Toastmasters
Norfolk Bluebells Celebrant
White Rose Ceremonies
William Freeman Toastmaster & Celebrant
Discos & Dj's
Alan Marshall Celebrations
DJ2K Professional Wedding DJs
Dukebox Discos
Innovents Entertainments & Services
The Wedding DJs
Visually Sound Events
Entertainment
Engaging Event
The Complete Wedding Magician
Florists
Budding Sensations
Butler-Gould Designs
Flowers by Kirsty
Fleur de Lynn
Floribundi
I do..wedding florists
Penny Blossoms
The Flower Shop
Honeymoons & Overseas Weddings
Exclusive Yacht Weddings
Windmill Restaurant, Paphos
Jewellery
Aspire Jewellery
Caan Thomas Jewellery Designer
Goldfinger
Lover's Rock Diamonds
Music
Ariella Strings
A Touch of Moonlight
Bathsheba's Wedding Ceilidh Band
D'Aranyi String Quartet
Saffron Strings
Tamilla Thomas - The Violin Expert
The Blue Lion Band
The Radio Kings Band
Photographers
A1 Photogenics
Alice's Photography
Alice Morgan Photography
Anthony Ball Photography
Bruckshaw Photography
Carol Elizabeth Photography
Michael Calders Photography
Paul Gapper Wedding Photography
Potters Instinct Photography
Richard Galloway Photography
Stationery
Br&new weddings
On Cloud Nine
Paper Tree Design
Venue Decorations
Balloontastic Ltd
CJ's Party Hire
Inflate 2 Create
Make It Special Events
Slinkies Events
The Event Designer
Venues - Barns
All Manor of Events
Deer Park Hall
Dodford Manor Barn Wedding Venue
Dodmoor House
Heaton House Farm
Jenners Barn
Quantock Lakes
Smeetham Hall Barn
Trevenna Barns
Winters Barns
Venues - Exclusive Use
Ardington House
Ashridge House
Best Western Smokies Park
Brympton House
Deans Place Hotel
Fanhams Hall, an Exclusive Venue
Hedingham Castle
Highfield Park
Holne Park House
Manor Hill House
Steventon House Hotel
The Compasses in Pattiswick
The Matara Centre
The Old Vicarage Boutique Wedding Venue
The Stanwick Hotel
The Waters Edge
Venues - Stately Homes and Mansions
Ashridge House
Bartle Hall Hotel
Brinsop Court
Brympton House
Chicheley Hall
Durham Castle
Fawsley Hall Hotel
Highfield Park
Holne Park House
Lumley Castle Hotel
Notley Abbey - A Bijou Wedding Venue
Parley Manor
Rufford Abbey
The Sculpture Gallery at Woburn Abbey
Woldingham School, Marden Park
Venues Hotel
Steventon House Hotel
Best Western Smokies Park
Belstead Brook Hotel
The Stanwick Hotel
The Bell in Ticehurst
Dimple Well Lodge
Mercure Maidstone Great Danes Hotel
The Vineyard
Cambridge Quy Mill Hotel
Nailcote Hall Hotel
Mercure Letchworth Hall Hotel
Warwick House
Brandshatch Place Hotel & Spa
The Elms Country House Hotel & Spa
Videography
Capture and Cut Weddings
Fresh Wed Films
Heartfelt Productions
Julian Voigt Wedding Films
Mark Shipperley Films
Quaint Wedding Videographers
Veiled Productions
Video Studio Alex
Wedding Party Attire
Charisma of Fawley
Elizabeth Bessant
Florentina Dawn
Lucy Bowler Millinery & Hilary's Hat Hire
The Cotswold Tailor
Check out our previous shortlisted businesses for the 2017 Customer Service Awards!
Here's the shortlist of businesses that took part in our 2017 Customer Service Awards.
All winners and finalists who attended the Awards night received a trophy, with shortlisted businesses who attended the Awards night receiving a framed certificate. The winners of the 2017 awards can be found here.
Beauty, Hair & Makeup
Beauty with Inn
Gemini Styling
Gemma Holiday Hair Artistry
Katie Burt Makeup
JG88 Makeup
Leah Toomey Your Makeup Artist and Hair Stylist
Rachel Dutton Makeup Artist
Vivid Hair & Beauty
Updoo
The Beauty Works
Bridalwear
Anya Bridal Couture
Brides Visited
Chanticleer Brides
Confetti Bridal Wear
Mae Bridal
Pink Confetti
Shades of White
Townhouse Bridal
Trousseaux
Wedding Dreams by Lisa
Cakes
All Cakes and Sizes
Bath Cake Company
Clare's Cake Boutique
Designer Cakes by Elle
Fondant & Apron Strings
Saskia's Sweets N Treats
Smillies Cakes 'n' Pops
Tapestry Cakes
Temptation Towers
WickyWooWoo Cakes
Cars & Horsedrawn Carriages
Azure Wedding Cars
British Classic Car Hire
Cathedral Cars
Catherine's Carriages
First Class Travel of Oxfordshire
Hardings Vintage Cars
Linara Classic Wedding Cars
Oxfordshire Chauffeurs
Platinum Wedding Cars
Wedding Cars Direct
Caterers & Catering Hire
Croxfords
Floral Vintage Crockery
Hey Pesto Catering
Hog Roast Caterers
Jacks Kitchen Private & Event Catering
Lemon Zest Cuisine Ltd
Mango Gourmet Catering
Passion Fruit Catering
Sticky Fig Catering
The Dimblebee Catering Company Ltd
Celebrants & Toastmasters
Andrew West - Wedding Toastmaster
Cherish Ceremonies
Island Celebrants
Hobbs Independent Civil Celebrant
Michael Christie Toastmaster
Simply Ceremonies UK
Toastmaster Cornwall
White Rose Ceremonies
Discos & Dj's
Alan Marshall Celebrations
DJ2K Professional Wedding Djs
DJ Mike Mckay
Innovents Entertainments & Services
Inspired Party
Oxfordshire Wedding Disco
Skywalkers Disco
Visually Sound Events
Florists
Bloomin Events
Battle House of Flowers
Budding Sensations
Flower Petals of Bicester
Flowers by Kirsty
Miss Mollie's Flowers
Penny Blossoms
The Flower Factory
The Flower Shop
Violet's Garden
Hen & Stag
GoHen
The Crafty Hen
Honeymoons & Overseas Weddings
Exclusive Yacht Weddings
Windmill Restaurant Paphos
Jewellery
Aspire Jewellery
Bliss Rings
Peter Casey Jewellery Ltd
Rings Rock
Menswear
Dapper Formalwear for Men
Stephen Bishop
Suits 2 U
The Cotswold Tailor
Music
Ambassador Band
Ariella Strings
Bathsheba's Wedding Ceilidh Band
D'Aranyi String Quartet
Earcandy - Live Wedding & Function Bands and DJs
Function Central: Wedding Bands for Hire
Hayley Pomfrett Wedding Violinist
Warble Entertainment Agency
The Blue Lion Band
The Wedding Singer
Photographers
A1 Photogenics
Aimee Kirkham Oxford-Photography
Alexis Knight Photography
Anthony Ball Photography
Bruckshaw Photography
Creative Light Photography & Filming
McPherson Photography
Rob Wheal Photography
Sam and Steve Photography
Sam Bennett Photography
Planner
Rhian Laura Wedding Planner
Truly Scrumptious, The Wedding & Events Company
Vikkilea Event Planning and Design
Weddings by Lulu Douglas
Stationery
Br&newweddings
Ellie Press
Gorgeous Invites
I Heart It
Letterpress Design
Making Brides Smile Stationery
On Cloud Nine
Paper Tree Design
The Mulberry Bush
The House of Airey
Venue Decorations
Beau Events
CJ's Party Hire
Kreative Celebrations
Lowestoft Wedding Hire Ltd
SCA Events
Sweet Beginnings
The Event Hire Company
The Final Flourish
Time 2 Celebrate
Venues Covered
Venues - Barns
All Manor of Events
Heaton House Farm
Skylark Weddings
The Coniston Country Estate & Spa
The Oak Tree of Peover
The Tudor Hall
Trevenna
Winters Barns
Venues - Exclusive Use
Ardington House
Best Western Smokies Park Hotel
Brympton House
Dimple Well Lodge Hotel
Heaton House Farm
Hedingham Castle
The Matara Centre
The WatersEdge
Winters Barn
Woodside
Venues - Stately Homes and Mansions
Ardington House
Brinsop Court
Eynsham Hall
Highfield Park
Highgate House
Milton Hill House
Parklands Quendon Hall
Rufford Abbey
The Old Vicarage Boutique Hotel
Woodside
Venues Hotel
Best Western Smokies Park Hotel
Eynsham Hall
Highfield Park
Langrish House
Mercure St Albans Noke Hotel
Milton Hill House
Stoke Park Country Club, Spa & Hotel
The Stanwick Hotel
Videography
Focused Memory Productions
Heartfelt Productions
Mark Shipperley Films
MS ProVision
Quaint Weddings Videographers
The Lens People
Tim Cowell Videographer
Veiled Production